Shopping on our site is easy and safe!
Our website is designed to provide our customers with all the information they need for a pleasant online shopping experience. Should you have any questions regarding the security or your privacy information, please do not hesitate to contact with us.
Secure Web Pages (2048-bit encryption):
We use secure web links when you access your account information. This will protect your private information from sniffing by other people with 2048-bit encryption.
We will only collect your delivery information (full name, valid delivery address, contact telephone) and use for the purpose of delivery. We will NEVER disclose such information as your address, contact telephone, or any other private information to the third party without your permission, except for legal requirements from the Authorities.
We use PayPal and Amazon, the internationally recognized secure online payment suppliers, as our main payment gateway. All sensitive information will be handled directly within PayPal and Amazon. So we do NOT have store and access to your debit card or credit card details. You can use your PayPal/Amazon balance or from another payment method of your choice, such as a credit card, debit card or your bank account.
We collect some information for order delivery purpose including your name, invoice/delivery address, telephone number. All information will be kept for order fulfillment purpose and will not share with any other bodies other than legal requirements. Though we take online payment, all payment details will be handled and stored with us, which should be handled directly by PayPal or other payment partners.
If you'd like to delete your account information from us, please go to your account and delete the information including but not limited to your name, address, contact telephone.
Whilst it is our intention to keep our website up to date and error-free, product descriptions or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details. You may then either cancel your order or re-confirm it based on the correct information. If we are unable to contact you, we will treat your order as canceled.
All prices shown on our website are exclusive of VAT. Delivery charges are calculated based on your delivery address and the total weight of your order. If you require VAT invoice from us, you must contact us before placing your order since additional VAT will apply to your order balance.